Shipping policy

At Ember Bakery, we take great care to ensure your order arrives fresh and on time. To avoid weekend delays and preserve product quality, we follow this schedule:

Shipping Days: Monday through Wednesday only.
Cutoff: Orders placed after Tuesday will be shipped the following Monday.
Carrier: All orders are shipped via FedEx 2-Day Shipping.
This schedule prevents packages from sitting in transit over the weekend.

You will receive a tracking number once your order has been shipped. Please ensure someone is available to receive your package upon delivery.

Let customers speak for us

from 4 reviews

The basque cheesecake was delicious even though it arrived kind of already thawed. Pairs perfectly with strawberries! This can be a great holiday gift. Hopefully they have a box that’s festive and sturdy so that the top portion of the cake is not partly destroyed. Overall it is really delicious!❤️

Mary G

10/29/2025

Classic Basque Cheesecake

Easy to order and track and good follow up.

Nadine Saez

10/22/2025

Ember Bakery

Delish, Nutrish, just as good as cheese cake from Basque Country. Olé

Anonymous